Devices & Technology

Health Care Industry Slow to Adopt Information Technology


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By Christina Orlovsky, senior staff writer

The government’s efforts to bring the United States into the age of health information technology have failed to lure a significant percentage of hospitals and physicians toward computerized systems, a new survey said.

A recent report released by the Centers for Disease Control and Prevention (CDC) found that less than one-third of the nation’s hospital emergency and outpatient departments use electronic medical records, and even fewer doctors’ offices do.

The report, which came out of the CDC’s ambulatory medical care surveys conducted from 2001 to 2003, found that 31 percent of hospital emergency departments, 29 percent of outpatient departments and 17 percent of doctors’ offices use electronic medical records.

The study also looked at the use of computerized physician order entry systems for prescription drugs and diagnostic tests and found that only 8 percent of physicians use such systems. Younger physicians, age 50 and younger, were twice as likely as older physicians to use a computerized system.

“The encouragement for the adoption of electronic medical records and computerized physician order entry systems is to improve the care that patients receive,” said study co-author Esther Hing, survey statistician for the CDC’s National Center for Health Statistics.

Hing explained that computerized physician order entry systems have been found to reduce medication errors, while electronic medical records facilitate communication among health care providers.

“There are a lot of pluses to these systems, but the barriers to implement them are largely the costs,” she said.

“It’s very expensive for a hospital, let alone a physician group or individual physician, to purchase a new system,” she explained, adding that the learning curve and providers’ reluctance to change are also considerations.

“Whenever any new computer software is introduced, there are a lot of anxious users. Doctors are no different,” she said. “There can be some real glitches with the systems, but they’re all being worked out with experience. It’s a hard way, but you don’t even get to that point unless someone makes a business case in the hospital or physician office to make that step.”

In 2004, President George W. Bush encouraged health care providers to take that important step by announcing a “Decade of Health Information Technology” and creating a new government position of National Coordinator for Health Information Technology—a role filled by David Brailer, M.D., Ph.D. Brailer commented on the results of the CDC survey:

“While national adoption rates for health information technology are slowly climbing, we are seeing a widening gap between larger hospitals and physician groups and their smaller counterparts,” he said. “Physicians and providers face many barriers to adopting health information tools. We need to create incentives for providers to adopt electronic medical records and ensure the products they buy will do the job.”

While Hing believes that the nation will eventually adopt the new technology, she asserted that it may take longer than a decade.

“The goal of 10 years is incredibly optimistic,” she said. “When you have a new technology, there’s a diffused progression of that technology. At a certain point, the enthusiasm might potentially speed up, but we’re at the beginning stage. It just takes time.”

For more information, visit the Centers for Disease Control and Prevention Web site, or click here to read “Transforming Health Care: The President's Health Information Technology Plan.”

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