"Communicating clearly with patients is a cornerstone to providing safe, quality and effective care," remarked Fé Ermitaño, RN, BSN, project manager for the patient experience at Virginia Mason Medical Center (VMMC) in Seattle. "We aim to provide patient-centered care, so I tell the nurses that we are to engage our patients in a partnership and a dialogue and that we should be a conduit through which patients can bring their concerns." READ FULL STORY
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Faced with a stressful world, teens often feel overwhelmed and depressed and then consider ending their lives. Thousands of them die annually, making suicide the third leading cause of death for 15- to 24-year-olds, according to the Centers for Disease Control and Prevention. Many more youngsters attempt to take their lives but do not succeed. Nurses are making a difference with active prevention strategies. READ FULL STORY
The act of communicating a piece of information is not considered complete until the receiver has understood the message. Yet, how often do messages inadvertently get misconstrued by the receiver, through verbal or nonverbal confusions in the communication process? READ FULL STORY
Author George Bernard Shaw once said, "The single biggest problem in communication is the illusion that it has taken place." In personal relationships, communication problems can be detrimental; in health care settings, they can be downright dangerous. READ FULL STORY
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